Frequently Asked Questions


What is Physiotherapy?

Definition from the Canadian Physiotherapy Association 

Physiotherapy is a primary care, autonomous, client-focused health profession dedicated to improving quality of life by: Promoting optimal mobility, physical activity and overall health and wellness; Preventing disease, injury, and disability; Managing acute and chronic conditions, activity limitations, and participation restrictions; Improving and maintaining optimal functional independence and physical performance; Rehabilitating injury and the effects of disease or disability with therapeutic exercise programs and other interventions; and Educating and planning maintenance and support programs to prevent re-occurrence, re-injury or functional decline. Physiotherapy is anchored in movement sciences and aims to enhance or restore function of multiple body systems. The profession is committed to health, lifestyle and quality of life. This holistic approach incorporates a broad range of physical and physiological therapeutic interventions and aids. Physiotherapy services are those that are performed by physiotherapists or any other trained individuals working under a physiotherapist’s direction and supervision. 

Do I need a doctor's referral to attend Henderson Physiotherapy?

You do not need a referral to see a Physiotherapist. However, depending on the insurance plan you have, your insurance carrier may require a doctor’s referral to access your insurance coverage. Please check with your insurance provider to see if a referral is required.

Do you direct bill?

 Yes. We direct bill to:

  • Blue Cross
  • Great-West Life 
  • MPI - Manitoba Public Insurance
  • WCB - Workers Compensation Board
  • DND - Department of National Defense
  • DVA - Department of Veterans Affairs
  • Manulife Financial
  • Sun Life Financial
  • And many others

How do I pay for my treatment?

We accept credit (visa/mastercard), debit, cheques, or cash. 

Does Manitoba Health cover physiotherapy?

Manitoba Health does NOT cover physiotherapy in a private practice setting like Henderson Physiotherapy Clinic. 

What do I need to bring to an appointment?

Please bring yourself, your insurance information, and comfortable clothing which will allow for examination of your affected body part. We have appropriate clothing to loan you should you need it. If your treatment plan requires it, you may wish to bring clean and comfortable gym shoes and gym clothing to your follow-up appointments.