Whether you’re a first-time patient or returning for ongoing care, we want to ensure you know what to expect every step of the way. Our team provides personalized treatment plans tailored to your needs, and we believe that an open, collaborative approach helps you achieve the best possible outcomes.

Below, you’ll find important information to help you prepare for your first visit, as well as details on forms and resources to make the process smooth and hassle-free.

What to Expect During Your First Visit

At Henderson Physiotherapy, we strive to make your first visit informative, comfortable, and productive. Here’s what you can expect when you come in for your initial assessment:

1. Comprehensive Discussion

We’ll start with a thorough discussion about your symptoms, how your injury occurred, and any relevant job demands, lifestyle factors, or leisure activities. This is also the time for you to share your personal goals for treatment.

2. Physical Assessment

Your physiotherapist will assess your movement, strength, and the injured area through a variety of physical tests. This may include touching the affected area to check for tenderness or swelling, and performing specific tests to evaluate muscles, ligaments, and nerves.

3. Patient Education

We’ll take the time to explain your injury, the best course of treatment, and how often follow-up appointments should occur. You’ll also receive an estimate of how long your treatment plan will take, whether it’s a matter of weeks or months. We work closely with you to ensure the plan aligns with your needs and schedule.

4. Initial Treatment

If time allows, we will begin implementing your treatment plan during your first visit.

5. Home Exercise Plan

You’ll likely be provided with exercises to complete at home between appointments. These exercises are tailored to your specific condition, and we’ll demonstrate how to perform them correctly. We’ll also review your progress at each follow-up session.

Preparations for Your First Visit

To ensure a smooth and efficient first visit, here are a few things to prepare and bring with you:

Comfortable Clothing

Please wear or bring comfortable clothing that allows for easy access to the affected area. If you forget, we have appropriate clothing available for you to borrow.

Insurance Information

Be sure to bring your insurance details.

Additional Documents

If applicable, bring any doctor referrals, surgeon protocols, or diagnostic imaging reports (e.g., X-rays or MRIs).

Gym Gear (if necessary):

If your treatment involves exercise-based therapy, you may want to bring clean gym shoes and appropriate gym attire to follow-up appointments.

Forms & Resources

Ready to start your journey to recovery?

Book your first appointment with Henderson Physiotherapy today, and let our experienced team help you get back to feeling your best.